WHERE IS MY ACCOUNT?
We have had some issues with our server so some emails with account information have been missed/unsent.
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We are very sorry for this and apologise for any inconvenience caused!
MAKE SURE YOU HAVE TAKEN THE CORRECT STEPS AFTER PURCHASING YOUR ACCOUNT THIS INCLUDES CHECKING YOUR SPAM FOLDER, MAKING SURE THE PAYMENT WENT THROUGH AND CHECKING YOUR ACCOUNT CREATION STATUS
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IF YOU HAVE DONE THE PREVIOUS STEPS AND STILL DON'T HAVE ACCESS TO YOUR ACCOUNT THEN KEEP ON READING...
Does your account creation page look like the following?
IF IT SAYS '100% COMPLETE' THEN THAT CONFIRMS AN EMAIL WAS DEFINITELY SENT HOWEVER IF YOU CANT FIND IT THEN YOU CAN REQUEST A NEW EMAIL UNDERNEATH WHERE IT SAYS 100% COMPLETE. IF IT IS STUCK UNDER 100% THEN PLEASE KEEP READING...
You will need to send us your Reference code so we can track your exact account and get it sent over ASAP
You can find your order reference number on the Account creation status page And it will be highlighted green. Once you have your reference number to hand you can send it to our direct line below for the fastest reply.
Thank you for your time, find some useful links below.